Barbara Sanchez

- Management of all the French accounts, queries, trade fairs (in France, Belgium, Germany, Dubai), promotions and product development.
- Trips to France and Belgium (monthly) to meet buyers to present new products, organise promotions, signature of the new contracts etc.
- seeking additional selling opportunities by working on lists of potential customers (cold calling)
- meeting with potential customers in Spain and Belgium to present range of products
- Writing of articles in fashion magazines and specialised newpapers; updating the Purity web site in French and working closely with agency for publication of ads in different magazines.

Dealing with general enquiries, answering questions, problems and assisting clients, consistently monitoring emails, customer feedback and satisfaction of all customers
- Receiving and processing orders (SAP), invoicing, receiving requests for order amendment or cancellation
- Tracking order, item and delivery status
- Providing support to the French reps and the country manager based in France
- Coordination of information received from head office in Australia
- Collection of all debts-telephone collection and registered letters (if necessary implementation if corrective measures)
- Take credit card payments
- Sending statements, spreadsheets of payments and overdues every week to our head office
- General administrative duties: data entry, correspondence, translation work for web site, flyers and brochures
- Communicate product information and promotion and various predefined internal sales tasks
- Support and coach new members of the team-interviewing candidates (language tests in French and Spanish)

Project co-ordinator in a medical company called “DeRoyal” established in Kells (county Meath):
Internship for my Master’s Degree
- Project manager for a market research for the French medical market
- Managed major European accounts in the processing, shipping of their orders
- Organising visits for Spanish and French customers, making PowerPoint presentations for the different visits
- Working closely with the sales force to monitor customers
- Sales quotations for customer